Citation (Atlas)

Updating your password following logging in

How do I change my Atlas password after logging in?

What if I don't have access to the registered email account?

Allowing pop-ups on Atlas to resolve training launch issues

How do I allow pop-ups on my Apple device?

How do I allow pop-ups on Android devices?

Allowing pop-ups on devices such as Firefox or Samsung Internet

How do I allow pop-ups?

Clearing these can help improve Atlas performance

How do I clear cookies and cache?

How do I resolve a duplicate username or email error in Atlas?

How can I fix the “exceeding entitlement limit” error in Atlas?

Why am I getting an error about public holidays or non-working days in Atlas?

Why isn't Atlas working on my device?

Making sure your computers time and date is correct

How do I update and check my device clock?

Why won't my dashboard load?

What happens if I keep getting error messages trying to log in?

What to do if you have lost access to the advice line

Why has my phone icon has disappeared?

How do I find and change my advice line PIN?

How can I resolve missing icons in Atlas?

Why aren't my employee's receiving their training courses?

Hayley Jones

Troubleshooting

Atlas

Citation website

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