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What if I don't have access to the registered email account?

Regaining access to Atlas

Hayley Jones avatar
Written by Hayley Jones
Updated over 3 months ago

Steps to Regain Access

  1. Try logging in with any other email addresses you may have used.

  2. If you cannot access your account, contact Atlas Support:

    • Provide your full name, previous email address, and any relevant details.

    • Explain that you no longer have access to your registered email.

  3. Atlas Support will verify your identity and help update your email address.

Tips

  • Respond promptly to any requests for additional information from Support.

  • Update your email address in Atlas as soon as you regain access.

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