In the Atlas app, advice line access permissions allow users to interact with the Employment Law team. Assigning or modifying these permissions requires adherence to specific roles and authorisations within your organisation.

If you do not see the option or button to assign advice access, you may not have the necessary permissions. In such cases, someone in your organisation with the required authority must handle the assignment. Typically, these permissions are restricted to users with admin or service owner roles.

If the named approver responsible for enabling advice line access is no longer active in the business, an authorised company director or owner can step in to provide written authorisation. This ensures continuity and proper assignment of permissions.

To grant advice line access, the written authorisation from a company director or owner must include the following details:

Once this authorisation is in place, the designated Service Owner can manage advice line access for other team members as necessary. By following these guidelines, you can ensure proper management and resolution of advice line access permissions in the Atlas app.