Go to the Manage Section
Navigate to:
Employees/workers > Manage > View (pink eye button) > Administration tab
Grant Access to Atlas
Find the “Grant access to Atlas” switch and turn it on.
Choose User Type
If the employee already has a user account, select ‘Existing User’.
If the employee does not have a user account, select ‘New User’.
Send Welcome Email
When you activate access, Atlas sends a “Welcome to Atlas” email to the employee. They can set their password and log in.
Troubleshooting: Duplicate Username Error
If you see this error:
“It is not possible to create this user as another account exists with the same username, within your company. Each user account must have a unique username.”
This means:
The employee’s email is already registered under a different company on Atlas.
You chose ‘New User’, but the email is already linked to an existing user.
Solution: Select ‘Existing User’ and link the employee record to the existing account.