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Why wont my dashboard load?

Troubleshooting Atlas Dashboard issues

Hayley Jones avatar
Written by Hayley Jones
Updated over a month ago

Dashboard Not Loading?

If your dashboard does not load:

  • Clear your browser’s history and cache.

  • Log out of Atlas and log back in.

  • To log out, click your profile icon in the top right corner and select ‘logout’.

Wrong Name Showing?

If the wrong name appears in the corner of your Atlas homepage:

  • Make sure you are logged in with the correct email address.

  • Check that your employee record is linked to the correct user account.

Still Having Problems?

If you still have issues after trying these steps, contact your system administrator or support team for further help.

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