How do I manage user accounts and credentials as an administrator?

Verify and update user information Check that the employee's name, email address, and username are correct. Keeping this accurate ensures they can log in and receive important notifications.

Update their profile Make changes to their role, department, or other profile information as needed.

Send a password reset link If an employee has forgotten their password or is having trouble logging in, send them a reset link directly from this screen.

Archive a user account If an employee has left the organisation or no longer needs access, archive their account to maintain security. Archived accounts can be accessed later if needed — see: How can I manage and access archived employee accounts and records in Atlas?

Reviewing user credentials regularly ensures only authorised employees have access to your systems. A quick check is worthwhile when:

Tip:

For bulk password resets, see: How do I reset passwords for multiple users at once?

Need to change what a user can access? See: How do I edit a user's permissions?