Accessing a team member's account details
Go to Company in the main menu.
Select Users.
Find the team member you want to manage.
Click Actions next to their name.
Choose View/Edit User Details.
What you can do
Check and update their name Make sure the name on the account is correct. Incorrect names can cause confusion in notifications and reports.
Verify or change their email address or username If a team member's email has changed, update it here so they can continue to log in and receive notifications.
Review their profile Check their department, role, and other profile details are up to date.
Send a password reset link If a team member has forgotten their password or is having trouble logging in, you can send them a reset link directly from this screen.
When to check
It's worth reviewing a team member's details when they:
Change their email address
Move to a different department or role
Report issues logging in
Tip: If you need to do something beyond what's available here — such as archiving an account or changing permissions — contact your Atlas administrator.