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How do I reset an employee's password?

Resetting an employee's password with a username log in

Written by Hayley Jones
Updated today

  1. Go to Company > Users.

  2. Click Actions next to the user.

  3. Select View/Edit User Details.

  4. Click Reset Password.

  5. Note the new password and provide it to the employee.

  6. The employee must change their password after logging in.

If you want help resetting your own password (not an employee) then use these steps: Reset my password

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