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How do I use Multi-factor Authentication?

Enable and manage Multi-Factor Authentication (MFA) in Atlas to enhance account security, with easy setup, reset options, and clear login prompts for users.

Hayley Jones avatar
Written by Hayley Jones
Updated over 3 months ago

Boost your account security by enabling Multi-Factor Authentication (MFA) for your users. MFA requires employees to enter a verification code when logging into Atlas, adding an extra layer of protection to your company’s data.

How to Manage MFA for Users:

  • Go to Company > Users from your Dashboard.

  • Use the filters at the top to quickly check the MFA status for each employee.

  • From here, you can grant MFA access to users or review who already has MFA enabled.

Select the Actions button next to the user you want to enable MFA for, then choose View/Edit User Details. Under the Access Rights section, you’ll find the option to activate Multi-Factor Authentication.

Or you can add MFA in bulk for all users. Click the actions button next to the add user button:

Don’t forget to save your changes after enabling MFA. Once activated, the user will need to enter a verification code from an authenticator app each time they log in. The next time they sign in, they’ll be guided step-by-step to set up MFA with their device.

If a user loses access to their authenticator device (such as their mobile phone), you can easily reset their MFA by going to View/Edit User Details and selecting Reset MFA.

When logging in with MFA enabled, users will first enter their username and password, then be prompted with the following screen to complete authentication:

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