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What types of reminders or alerts will I get from Atlas?

What notifications does Atlas send and who receives them

Written by Hayley Jones

Atlas uses notifications to alert users of important actions required on their account. These in-system notifications are also followed up with an email for added visibility. Below is a summary of the different notifications you may receive in Atlas:

Holidays/Absences:

Managers are notified about employee absences and holidays primarily through the Atlas dashboard. Notifications are designed to ensure visibility into team schedules without relying on email alerts.

Self-Approved Absences:

When employees have permission to approve their own absences, the direct manager is notified through the team dashboard. Notifications for these absences do not appear as email alerts.

Holiday or TOIL Bookings:

Managers can view updates about holiday or TOIL bookings on their dashboard. Similar to self-approved absences, email notifications are not sent for these bookings.

Manager-Recorded Absences:

If a manager records an absence on behalf of an employee, no email notification is generated. Managers can monitor these entries through in-app reports.

Employee-Submitted Holiday Requests:

Email notifications are sent to managers assigned to the relevant department when an employee submits their own holiday request.

Training:

Employees are notified when they are invited to a training module.

Weekly reminders are sent if training remains incomplete, starting four weeks before the deadline.

No notification is sent upon training completion, but Service Owners can track progress via the training matrix report.

Documents:

Employees are notified when a document is distributed to them.

Service Owners are not notified when documents are acknowledged, but can check this by running a distributed documents report.

Tasks:

When assigning a task, you can opt to send an email notification.

Employees receive weekly reminders for outstanding tasks.

Contact Details:

Service Owners are notified if an employee’s contact details are updated.

Probation Reviews:

Department Managers are notified before an employee’s probation period is due.

Incident Log:

The Health & Safety Service Owner is notified when an incident is logged.

Checklists:

Service Owners are notified when a checklist is completed.

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